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Inside Sales Representative

Company Overview

Founded in 1956, Nichiha Japan first began operations as a hardboard manufacturer, supplying dashboard and other components for the automobile industry. The company’s immediate success was due in part by superior manufacturing technology and a constant drive for innovation. Although fiber cement was in its infancy, Nichiha’s leadership was energized by its seemingly limitless potential. That drive led to the eventual development of fiber cement claddings; a category that would expand to include over 800 commercial and residential variations produced in 12 manufacturing facilities worldwide including a 300,000 square foot, state-of-the art manufacturing plant in Macon, GA.

Nichiha is applying its brand of manufacturing excellence and innovation in every corner of the U.S. construction market and inspiring building professionals everywhere to open their eyes to the power of possibilities, and take a closer look at what Nichiha can provide.

Job Summary

We are seeking individuals who are willing to travel and possibly relocate. They will serve in as an Inside Sales Representative now and then move into an Outside Sales Representative role later where their knowledge of the business will be leveraged and financial reward significantly enhanced (base and bonus).

This position will begin as a support role for our sales process. It is a conduit of communication between all parties involved in the sales process within the commercial division. The sales representative will create demand for Nichiha products through the effective use of up-selling, competitive pricing and superior customer service that meets each customer’s unique set of delivery and installation requirements.

This role will implement current sales strategies and drive specification position for Nichiha products with the Architect and Specifier community, Designers, Owners and/or Developers. The Inside Sales Representative manages promotion via inbound and outbound correspondence to influence the design and specification process and position Nichiha’s products for use on commercial projects.

Responsibilities and Duties

  • Highlight the responsibilities. Make sure your list of responsibilities is brief but comprehensive. Also emphasize the duties that may be unique to your organization.
  • Evaluate commercial channel 90 day pipeline for order accuracy by maintaining Salesforce.
  • Initiate outbound sales calls with use of Construct Connect.
  • Qualify and assist with inbound technical requests.
  • Assist with design review redlining per standard installation instructions.
  • Identify the commercial/residential dealers for contractors to purchase materials.
  • Identify installers for bidding commercial contractors.
  • Coordinate custom sample requests for architects.
  • Qualify and distribute inbound web & phone leads (L&L, Find a rep, contact us).
  • Initiate sales opportunity for all inbound leads as needed.
  • Custom sample tracking and communication to architects, installers and contractors.
  • Small format estimating and panel layout.
  • Lead generation for residential architects.
  • Residential dealer call report for inventory.
  • Assist and track residential multifamily quotes.
  • Influence the specification process with Specification Writers/Creators.
  • Identify projects where Nichiha has been specified or submitted.
  • Collaborate with other Nichiha personnel as required to provide technical assistance, training, project. start-up, dealer assistance, contractor assistance, problem resolution, etc.
  • Participate in national promotional/trade show activities as required.
  • This is not a comprehensive listing of all, duties or responsibilities that are required for this job.
  • Duties, responsibilities and activities may change at any time with or without notice.

Qualifications and Skills

  • Add a list of hard and soft skills. The job description should specify education, previous job experience, certifications, and technical skills required for the role. You may also include soft skills, like communication and problem solving.
  • 1 - 3 years of proven sales experience in building materials pulling through the architectural channels and influencing specifications.
  • Good understanding of the construction process.
  • Knowledge of Microsoft Office products, specifically MS Word, MS PowerPoint and MS Excel.
  • Must be able to work productively with minimal supervision.
  • Knowledge of CRM, specifically Salesforce.com (preferred).
  • Understanding of the architectural specification process with demonstrated experience in promoting to architects, designers and specifiers for sales (preferred).
  • Understanding of building products sales channels and typical flow of products through distribution. channels to final application (preferred).
  • Ability to travel 10% - 15% now; 90-100% later.
  • Bachelor Degree is a strongly preferred for this position.
  • CDT certification a plus.

Benefits and Perks

  • Medical, dental, vision and other group health insurance including company funded Health Reimbursement account.
  • 401k with company match
  • Tuition Reimbursement
  • Paid holidays as well as individual paid time off
  • Employee Assistance Program (EAP)
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