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Inside Sales Representative

The Inside Sales Representative is a support role for our sales process. It is a conduit of communication between all parties involved in the sales process within the commercial division. The sales representative will create demand for Nichiha products through the effective use of lead follow-up, competitive pricing, up-selling and superior customer service that meets each customer’s unique set of project requirements. 

This role will implement current sales strategies and drive specification position for Nichiha products with the Architect and Specifier community, Designers, Owners and/or Developers. The Inside Sales Representative manages sales projects via inbound and outbound correspondence.  Inside Sales works in parallel with Outside Sales to move opportunities through the sales cycle to win projects.


  • Qualify and distribute inbound web and phone leads
  • Lead generation for residential architects.
  • Initiate sales opportunity in Salesforce for all inbound leads as needed.
  • Evaluate commercial channel pipeline for accuracy by maintaining Salesforce.
  • Qualify and assist with inbound technical requests.
  • Identify projects where Nichiha has been specified or submitted.
  • Small format estimating and panel layout.
  • Initiate outbound sales calls with use of Construct Connect.
  • Coordinate custom sample requests for architects.
  • Assist with design review redlining per standard installation instructions.
  • Identify the commercial/residential dealers for contractors to purchase materials.
  • Identify installers for bidding commercial contractors.
  • Custom sample tracking and communication to architects, installers and contractors.
  • Assist and track residential multifamily quotes.
  • Influence the specification process with Specification Writers/Creators.
  • Collaborate with other Nichiha personnel as required to provide technical assistance, training, project start-up, dealer assistance, contractor assistance, problem resolution, etc.
  • Participate in national promotional/trade show activities as required.
  • This is not a comprehensive listing of all duties or responsibilities that are required for this job.


  • Some knowledge of the construction process is preferred.
  • Knowledge of Microsoft Office products, specifically MS Word, MS PowerPoint and MS Excel.
  • Must be able to work productively with minimal supervision.
  • Knowledge of CRM, specifically Salesforce. (preferred)
  • Some knowledge of building products sales channels and typical flow of products through distribution channels.
  • Ability to travel 10% - 15%.


  • Bachelors Degree 
  • 1 - 3 years of proven sales experience 
  • Prior experience in building materials industry is preferred

WHY NICHIHA? (Benefits, vacation and fun!)

  • Competitive salary 
  • Comprehensive medical, dental, and vision insurance 
  • Life insurance, long and short-term disability coverage
  • 401(k) plan with generous employer match
  • Employee Assistance Program
  • 16 days PTO & company paid holidays
  • Quarterly/Monthly events to celebrate holidays, employees, and company success!
  • Employee recognition programs
  • Tuition reimbursement
  • Work life balance (normal hours, flexible hours, remote work, etc.)
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